Zonal in the UK: prices, fees and contract
UK hospitality EPOS supplier to pubs and restaurant groups.
Where it ranks
- Card rate 0.89% + 3p
- Not every price is published
- Contract terms not published
Why 3.0
- Card rate 0.89% + 3p
- Price on request only
- Commission not published
- Contract terms not published
Why 1.0
- Card rate 0.89% + 3p
- Price on request only
- Commission not published
- Contract terms not published
Why 1.0
- Card rate 0.89% + 3p
- Price on request only
- Contract terms not published
Why 2.0
Prices and fees
Zonal
UK hospitality EPOS supplier to pubs and restaurant groups.
| Plan | Price |
|---|---|
| Plans | Not published |
| In-person card rate | 0.89% + 3p |
|---|
Zonal Order & Pay
Zonal's QR code order and pay.
“Quick, convenient, secure online order and pay Available as both a fully branded app and web platform, Zonal’s EPoS-integrated Order & Pay solution puts the ordering and payment journey directly into guests’ hands.”Zonal Order & Pay, read 12 Oct 2026
| Plan | Price |
|---|---|
| Plans | Not published |
| In-person card rate | 0.89% + 3p |
|---|---|
| Commission on orders | Not published |
| Fees per order | 0.89% + 3p card; commission not published |
Zonal iServe Plus handheld
Zonal's pay at table.
“Take orders and payments tableside with iServe Plus, our all-in-one handheld POS.”Zonal iServe Plus handheld, read 12 Oct 2026
| Plan | Price |
|---|---|
| Plans | Not published |
| In-person card rate | 0.89% + 3p |
|---|---|
| Commission on orders | Not published |
| Fees per order | 0.89% + 3p card; commission not published |
Zonal Self-Service Kiosks
Zonal's self-order kiosk.
“Fully integrated self-service kiosks for hospitality Available through select hardware partners, Zonal's digital ordering platform supports integrated self-service kiosks, enabling hospitality businesses to reduce wait times, speed up service, and improve guest experiences.”Zonal Self-Service Kiosks, read 12 Oct 2026
| Plan | Price |
|---|---|
| Plans | Not published |
| In-person card rate | 0.89% + 3p |
|---|
What Zonal says its products do
From 8 posts on Zonal's own blog, read 12 Oct 2026. Each sentence is Zonal's claim in our words, numbered to the post it comes from. We have not used these systems.
What Zonal says about Order & Pay
Zonal says Order & Pay uses table QR codes that already carry the venue and table number.1 It says a scan gives guests two choices: order from the menu, or view the bill and pay it.1 Zonal says guests can order on a web page without making an account, and an email receipt follows payment.1 Zonal says guests can pay in full, split the bill evenly between 2 and 99 people, or pay an amount they choose.1 It says guests can add a tip before they pay.1
On our rate card Zonal Order & Pay: Not published; fees per order: 0.89% + 3p card; commission not published.
What Zonal says about delivery and online ordering
Zonal says Zonal Delivery is a platform for managing delivery service providers, and that it connects to Uber Eats, Deliveroo and Just Eat.2 It says orders from those providers reach the Zonal EPoS or kitchen system as printed tickets.2 Zonal says items, menus, modifiers and price rises can be managed across channels from one dashboard.2 Zonal says Hub Box finds receiving orders easier because Zonal Delivery plugs straight into its EPoS.2 Zonal says operators can turn off online ordering during busy periods.7 The company says order modes and menu categories can be snoozed for a set period.1
What Zonal says about its EPoS
Zonal says its integrated systems show sales for each product in real time.5 It says the POS records when staff clock in and when they clock out.7 Zonal says sales figures from the EPoS can be imported into accounting software.7 Zonal says stock ordering is included in its EPoS and reconciles matching orders and invoices.7 Zonal says a recipe management system can be integrated with the EPoS.5 Zonal says operators can manage products and prices in one central place.7 It says a Multi Buy promotion can give a set menu one combined price on the receipt.8
On our rate card Zonal: Not published; card rate: 0.89% + 3p.
What Zonal says about bookings and pre-orders
Zonal says its online reservation platform lets a venue set up different bookable areas.6 It says guests can pre-order food and drink while they book.6 Zonal says automatic reminders go to guests ahead of a reservation.6 The company says guests can edit or cancel a booking themselves.7
What Zonal says about purchasing and onboarding
Zonal says its purchasing solution lets teams manage approved suppliers and the products each one provides.5 Zonal says Acquire users can set up exception rules for delivery schedules.3 Zonal says onboarding starts with a kick-off meeting with a dedicated Onboarding Partner.4 It says its team builds the product set and menus before go-live.4 Zonal says its team is on site when a venue goes live.4 The company says its UK-based support teams are available seven days a week.4
Releases Zonal has announced
From Zonal's blog
- Reduce overhead and boost efficiency with Order & Pay 28 Mar 2025, read 12 Oct 2026
- Zonal launches delivery management platform read 12 Oct 2026
- 5 simple steps to configure delivery exceptions in Acquire read 12 Oct 2026
- What does switching to Zonal involve? read 12 Oct 2026
- 10 Ways you can maximise your margins with Zonal's tech read 12 Oct 2026
- 8 Ways to boost revenue using Zonal technology read 12 Oct 2026
- 10 Ways to reduce admin time using Zonal's tech read 12 Oct 2026
- 5 Quick and easy steps for creating set menus in your Zonal EPoS read 12 Oct 2026
Zonal in pictures
From Zonal's own website, credited to the page each one came from.
Contract and leaving
| Contract | Not published |
|---|
What it works with
Compare Zonal
Ranked next to it in best EPOS systems for UK restaurants
Zonal: questions owners ask
How much does Zonal cost in the UK?
Zonal: Zonal gives a price only on request. Zonal Order & Pay: Zonal gives a price only on request. Zonal iServe Plus handheld: Zonal gives a price only on request. Zonal Self-Service Kiosks: Zonal gives a price only on request.
Does Zonal have a free plan?
No. We did not find a free plan on Zonal's own pages.
What card fees does Zonal charge?
In person: 0.89% + 3p.
Does Zonal take commission on orders?
Zonal: We did not find a commission figure on its own pages. Zonal Order & Pay: We did not find a commission figure on its own pages. Zonal iServe Plus handheld: We did not find a commission figure on its own pages. Zonal Self-Service Kiosks: We did not find a commission figure on its own pages.
Is there a contract with Zonal?
We did not find Zonal's contract terms on its own pages.
How much notice do I need to give to cancel Zonal?
We did not find a notice period on Zonal's own pages.
Does Zonal renew automatically?
We did not find a renewal term on Zonal's own pages.
What does it cost to leave Zonal early?
We did not find an early exit fee on Zonal's own pages.
Who owns my customer data on Zonal?
We did not find a data ownership term on Zonal's own pages.
Do I need to buy hardware for Zonal?
We did not find a hardware price or hardware terms on Zonal's own pages.
What does Zonal connect to?
Payment providers: Dojo. Delivery apps: Deliverect, Deliveroo.
Where does Zonal rank?
#10 of 10 in best EPOS systems for UK restaurants, 3.0/10 (as Zonal). #7 of 10 in best order and pay systems for UK restaurants, 1.0/10 (as Zonal Order & Pay). #7 of 9 in best pay at table systems for UK restaurants, 1.0/10 (as Zonal iServe Plus handheld). #7 of 10 in best self-order kiosks for UK restaurants, 2.0/10 (as Zonal Self-Service Kiosks).
What are the alternatives to Zonal?
Ranked next to it: Lightspeed Restaurant (#8, 5.0/10), Toast (#9, 5.0/10).
Where every figure on this page comes from
Zonal
- In-person card rate. “One simple rate of 0.89% for both debit and credit cards, 2.99% on Amex and corporate cards, and a 3p transaction fee. No POS fees, multi-site fees, or contract lock-in.” zonal.co.uk/products/epos/akru/, read 9 Oct 2026
- Fixed fee per card payment. “One simple rate of 0.89% for both debit and credit cards, 2.99% on Amex and corporate cards, and a 3p transaction fee.” zonal.co.uk/products/epos/akru/, read 9 Oct 2026
- Payment providers. “With no long-term contracts and next day transfers, Dojo's payment solutions enable businesses to accept debit and credit cards securely and efficiently.” zonal.co.uk/integrations/, read 9 Oct 2026
- Delivery apps. “Deliverect offers omni-channel restaurant management tools to perfect your operational flow both front and back of house.  #### Deliveroo As your partner in food, let Deliveroo help you reach more customers more often, with support and services you need to grow your business.” zonal.co.uk/integrations/, read 9 Oct 2026
- Plan prices, commission on orders: not published. Not stated on zonal.co.uk/products/epos/akru/ when read on 9 Oct 2026.
- Contract terms: not published. Not stated on zonal.co.uk/terms-and-conditions/ when read on 9 Oct 2026.
Zonal Order & Pay
- In-person card rate. “One simple rate of 0.89% for both debit and credit cards, 2.99% on Amex and corporate cards, and a 3p transaction fee. No POS fees, multi-site fees, or contract lock-in.” zonal.co.uk/products/epos/akru/, read 9 Oct 2026
- Fixed fee per card payment. “One simple rate of 0.89% for both debit and credit cards, 2.99% on Amex and corporate cards, and a 3p transaction fee.” zonal.co.uk/products/epos/akru/, read 9 Oct 2026
- What the vendor says it sells. “Quick, convenient, secure online order and pay Available as both a fully branded app and web platform, Zonal’s EPoS-integrated Order & Pay solution puts the ordering and payment journey directly into guests’ hands.” zonal.co.uk/products/online-ordering-systems/order-and-pay/, read 12 Oct 2026
- Payment providers. “With no long-term contracts and next day transfers, Dojo's payment solutions enable businesses to accept debit and credit cards securely and efficiently.” zonal.co.uk/integrations/, read 9 Oct 2026
- Delivery apps. “Deliverect offers omni-channel restaurant management tools to perfect your operational flow both front and back of house.  #### Deliveroo As your partner in food, let Deliveroo help you reach more customers more often, with support and services you need to grow your business.” zonal.co.uk/integrations/, read 9 Oct 2026
- Plan prices, commission on orders: not published. Not stated on zonal.co.uk/products/epos/akru/ when read on 9 Oct 2026.
- Contract terms: not published. Not stated on zonal.co.uk/terms-and-conditions/ when read on 9 Oct 2026.
Zonal iServe Plus handheld
- In-person card rate. “One simple rate of 0.89% for both debit and credit cards, 2.99% on Amex and corporate cards, and a 3p transaction fee. No POS fees, multi-site fees, or contract lock-in.” zonal.co.uk/products/epos/akru/, read 9 Oct 2026
- Fixed fee per card payment. “One simple rate of 0.89% for both debit and credit cards, 2.99% on Amex and corporate cards, and a 3p transaction fee.” zonal.co.uk/products/epos/akru/, read 9 Oct 2026
- What the vendor says it sells. “Take orders and payments tableside with iServe Plus, our all-in-one handheld POS.” zonal.co.uk/products/epos/handheld-ordering/, read 12 Oct 2026
- Payment providers. “With no long-term contracts and next day transfers, Dojo's payment solutions enable businesses to accept debit and credit cards securely and efficiently.” zonal.co.uk/integrations/, read 9 Oct 2026
- Delivery apps. “Deliverect offers omni-channel restaurant management tools to perfect your operational flow both front and back of house.  #### Deliveroo As your partner in food, let Deliveroo help you reach more customers more often, with support and services you need to grow your business.” zonal.co.uk/integrations/, read 9 Oct 2026
- Plan prices, commission on orders: not published. Not stated on zonal.co.uk/products/epos/akru/ when read on 9 Oct 2026.
- Contract terms: not published. Not stated on zonal.co.uk/terms-and-conditions/ when read on 9 Oct 2026.
Zonal Self-Service Kiosks
- In-person card rate. “One simple rate of 0.89% for both debit and credit cards, 2.99% on Amex and corporate cards, and a 3p transaction fee. No POS fees, multi-site fees, or contract lock-in.” zonal.co.uk/products/epos/akru/, read 9 Oct 2026
- Fixed fee per card payment. “One simple rate of 0.89% for both debit and credit cards, 2.99% on Amex and corporate cards, and a 3p transaction fee.” zonal.co.uk/products/epos/akru/, read 9 Oct 2026
- What the vendor says it sells. “Fully integrated self-service kiosks for hospitality Available through select hardware partners, Zonal's digital ordering platform supports integrated self-service kiosks, enabling hospitality businesses to reduce wait times, speed up service, and improve guest experiences.” zonal.co.uk/products/online-ordering-systems/kiosks/, read 12 Oct 2026
- Payment providers. “With no long-term contracts and next day transfers, Dojo's payment solutions enable businesses to accept debit and credit cards securely and efficiently.” zonal.co.uk/integrations/, read 9 Oct 2026
- Delivery apps. “Deliverect offers omni-channel restaurant management tools to perfect your operational flow both front and back of house.  #### Deliveroo As your partner in food, let Deliveroo help you reach more customers more often, with support and services you need to grow your business.” zonal.co.uk/integrations/, read 9 Oct 2026
- Plan prices, commission on orders: not published. Not stated on zonal.co.uk/products/epos/akru/ when read on 12 Oct 2026.
- Contract terms: not published. Not stated on zonal.co.uk/terms-and-conditions/ when read on 9 Oct 2026.