Where it ranks
- No monthly fee
- All plan prices published
- Card rate 2.45% + 15¢
- Month to month
Why 9.0
Prices and fees
| Plan | Price |
|---|---|
| All-In PlanPOS software and hardware included, paid over time through a higher card processing rate; ordering, payments, table layouts, menu management, reporting, round-the-clock support | Free |
| POS Essentialsmonth-to-month; lower processing fees; ordering, payments, table layouts, menu management, reporting, round-the-clock support, financing options; hardware bought separately | $55 per station a month |
| In-person card rate | 2.45% + 15¢ |
|---|---|
| Online card rate | 3.45% + 15¢ |
What SpotOn says its products do
From 10 posts on SpotOn's own blog, read 12 Oct 2026. Each sentence is SpotOn's claim in our words, numbered to the post it comes from. We have not used these systems.
How SpotOn's POS works offline
SpotOn says its POS switches to offline mode automatically when the internet connection fails.2 It says all stations, terminals and handhelds stay connected over the local network, and an order started on one device can be picked up on another.2 It says orders keep firing to the kitchen display and receipt printer.2 It says payment details captured offline are stored on the devices, and that it syncs them automatically, card payments included, once the terminal reconnects.2
On our rate card SpotOn: No monthly fee; card rate: 2.45% + 15¢.
What SpotOn says does not work offline
SpotOn says online ordering does not work while the internet is down, and it recommends pausing online ordering until the connection returns.2 It says phone orders and timekeeping are disabled during an outage.2 It says cards cannot be validated offline, so an order paid with an invalid card goes unpaid.2 It says loyalty features that need a live connection to the payment gateway, and real-time analytics, are unavailable or paused until the connection returns.2
What SpotOn says about SpotOn Order
SpotOn says SpotOn Order lets a venue update an online menu in real time across multiple locations and keep ownership of its customer data.6 It says pacing controls help keep the kitchen from being swamped.6 It says SpotOn Order connects with Order with Google and the venue's website.6 It says its Picked for You feature, built with AWS, suggests menu items from signals such as the hour, the weekday and a guest's past orders, and needs no setup.8 It says early adopters of Picked for You saw a 6% average increase in online orders.8
SpotOn's GoTo Place app
SpotOn says GoTo Place is a free mobile app where guests place takeout orders and book tables at local restaurants.9 It says the app is designed to look like the restaurant's own app, showing its name, menu and hours.9 It says a restaurant must be a SpotOn client using SpotOn Order or SpotOn Reserve, its waitlist and reservation platform, to be listed.9 It says guests do not need to download a separate app for each restaurant.7
What SpotOn says GoTo Place offers restaurants
SpotOn says the GoTo storefront can combine ordering, loyalty, a waitlist, reservations and marketing.7 It says guests can book reservations in GoTo Place with the restaurant's brand front and center.1 It says SpotOn Loyalty is fully integrated into the app, which helps a venue grow its guest list and convert first-time visitors into regulars.7 It says rewards can be customised, with automated deals such as birthday perks and win-back offers.7
SpotOn's delivery integrations
SpotOn says its direct DoorDash integration lets a restaurant accept and track delivery orders in one system.3 It says Deliverect brings third-party orders to the kitchen through one channel while keeping menus consistent.3 It says it has direct integrations with delivery providers such as DoorDash.6
SpotOn's Reddie kiosk integration
SpotOn says its restaurant management system now integrates with Reddie, alongside DoorDash and Deliverect.3 It says Reddie covers kiosks where guests order for themselves, menu boards and drive-thru menus, with hardware, software and content tied into the SpotOn POS.3
SpotOn's DayCheck tip payouts
SpotOn says DayCheck is an earned-tip tool that makes tip payouts and cash flow simpler.5 It says a manager approves tips in one click and the payouts are then sent out quickly.5 It says a restaurant does not have to prefund tips into a separate account to use DayCheck.5 It says employees see approved tips in the DayCheck app instead of waiting for payday.5
SpotOn's Visa Direct tip payouts
SpotOn says that with Teamwork and DayCheck, employers can send tip payouts straight to employee bank accounts using Visa Direct.4 It says DayCheck is available in eligible states across the United States.4
SpotOn's Profit Assist and Marketing Assist
SpotOn says Profit Assist connects to QuickBooks Online, Xero and Restaurant 365 to analyse a restaurant's P&L automatically.10 It says the tool flags spending anomalies and suggests ways to save.10 It says Profit Assist can also forecast labor and revenue with predictive insights.10 It says Profit Assist has cut restaurants' total costs by 4.3% on average.10 It says Marketing Assist creates and sends personalized campaigns from real-time guest data.10
SpotOn's Q1 2026 product updates
SpotOn says its AI Menu Assistant has been expanded so restaurants can update menus faster with less manual work.1 It says operators can have the AI apply taxes to every item or just chosen ones, and set up routing groups that direct items to the correct kitchen printer or KDS screen.1 It says restaurants can add fees by order type, covering dine-in, takeout and delivery.1 It says the Tip Template Settings page in Teamwork has been reworked, adding contextual tooltips, a new save mode and progressive reveal.1
SpotOn's support and partner integrations
SpotOn says it handles implementation and training in a concierge style and runs customer support 24/7/365.6 It says Fresh KDS is bringing kitchen performance insights into the SpotOn Dashboard.1 It says restaurants can connect Loman.ai voice automation to help handle calls.1
Releases SpotOn has announced
- SpotOn said in April 2026 that its AI Menu Assistant can now add taxes to menu items and create routing groups for kitchen printers and KDS screens.1
- SpotOn said in April 2026 that guests can now book reservations in the GoTo Place app.1
- SpotOn said in April 2026 that restaurants can now add fees by order type.1
- SpotOn said in April 2026 that the Tip Template Settings page in Teamwork has upgrades.1
- SpotOn said in April 2026 that it is bringing Fresh KDS kitchen insights into the SpotOn Dashboard.1
- SpotOn announced DoorDash, Deliverect and Reddie integrations in October 2025.3
6 earlier releases
- SpotOn said in October 2025 that Teamwork and DayCheck can now send tip payouts to employee bank accounts through Visa Direct.4
- SpotOn launched DayCheck, an earned-tip tool, in September 2025.5
- SpotOn said in August 2025 that all its restaurant partners could now use SpotOn Order with Picked for You and GoTo Place.7
- SpotOn said in August 2025 that SpotOn Loyalty was fully integrated into the GoTo Place app.7
- SpotOn launched Picked for You, an AI recommendation feature for SpotOn Order, in July 2025.8
- SpotOn launched Profit Assist in June 2025.10
From SpotOn's blog
- SpotOn: Q1 2026 Highlights 21 Apr 2026, read 12 Oct 2026
- POS Offline Mode: Why Your Restaurant Needs It 19 Mar 2026, read 12 Oct 2026
- SpotOn Enters Q4 with Sustained Growth Driven by Deeper Integrations, Multi-Unit Client Wins and Strategic Partnerships 28 Oct 2025, read 12 Oct 2026
- SpotOn and Visa Direct Enable Fast, Seamless Payouts for Tipped Employees 15 Oct 2025, read 12 Oct 2026
- SpotOn Launches DayCheck to Streamline Tip Payouts 22 Sept 2025, read 12 Oct 2026
- How to set up an online ordering system for restaurants 23 Aug 2025, read 12 Oct 2026
- SpotOn Redefines Online Ordering to Help Restaurants 11 Aug 2025, read 12 Oct 2026
- SpotOn taps AWS for AI-Powered Menu Recommendation 7 Jul 2025, read 12 Oct 2026
- GoTo Place Mobile App for Restaurants and Their Guests 16 Jun 2025, read 12 Oct 2026
- SpotOn Launches AI-Powered P&L Analysis - Profit Assist 3 Jun 2025, read 12 Oct 2026
SpotOn in pictures
From SpotOn's own website, credited to the page each one came from.
Contract and leaving
| Contract | Month to month |
|---|---|
| Notice to cancel | Thirty days written notice, and only where SpotOn materially breaches and does not cure within thirty days; no termination-for-convenience right stated |
| Early exit fee | All Fees due for monthly subscription months for all unpaid months remaining during the Term, plus return or purchase of hardware; no fixed amount stated |
| Hardware terms | Hardware may be purchased, leased or rented; leased or rented hardware stays SpotOn property and must be returned within fifteen business days of termination |
Leaving early, in SpotOn's words
“If Client terminates this Contract or any Services for which Client has subscribed for any reason other than for cause for SpotOn’s breach or as expressly permitted under this Contract, Client shall owe and pay all Fees due for monthly subscription months for all unpaid months remaining during the Term.”spoton.com/legal/merchant-terms, read 9 Oct 2026
Who owns your customer data
SpotOn claims the exclusive right to use and share data available to it from performing the Services; Client may not use such data except as permitted by the Contract.
“SpotOn reserves the right to access, retain, aggregate, process and share with third parties (including Third Party Providers) all data available to SpotOn as a result of its performance of the Services, including all usage and performance data, and all other data available to SpotOn. Client acknowledges that SpotOn has the exclusive right to use and share such data, that SpotOn has no responsibility to share such data with Client, and that if Client has access to any such data Client has no right to use it for any purpose except as permitted in Section 6.12.”spoton.com/legal/merchant-terms, read 9 Oct 2026
What it works with
Compare SpotOn
Ranked next to it in best restaurant POS systems in the US
SpotOn: questions owners ask
How much does SpotOn cost in the US?
All-In Plan is free, POS Essentials $55 per station a month.
Does SpotOn have a free plan?
Yes: SpotOn's All-In Plan plan has no monthly fee.
What card fees does SpotOn charge?
In person: 2.45% + 15¢. Online: 3.45% + 15¢.
Does SpotOn take commission on orders?
We did not find a commission figure on its own pages.
Is there a contract with SpotOn?
Month to month.
How much notice do I need to give to cancel SpotOn?
Thirty days written notice, and only where SpotOn materially breaches and does not cure within thirty days; no termination-for-convenience right stated.
Does SpotOn renew automatically?
We did not find a renewal term on SpotOn's own pages.
What does it cost to leave SpotOn early?
All Fees due for monthly subscription months for all unpaid months remaining during the Term, plus return or purchase of hardware; no fixed amount stated. The clause is quoted in full on this page.
Who owns my customer data on SpotOn?
SpotOn claims the exclusive right to use and share data available to it from performing the Services; Client may not use such data except as permitted by the Contract.
Do I need to buy hardware for SpotOn?
Hardware may be purchased, leased or rented; leased or rented hardware stays SpotOn property and must be returned within fifteen business days of termination.
What does SpotOn connect to?
Delivery apps: DoorDash, Uber Eats.
Where does SpotOn rank?
#1 of 10 in best restaurant POS systems in the US, 9.0/10.
What are the alternatives to SpotOn?
Ranked next to it: Square (#2, 9.0/10), Shopify POS (#3, 8.0/10).
Is SpotOn better than Square?
On our score, SpotOn has 9.0/10 and Square 9.0/10. They are level. The head to head compares them line by line.
Where every figure on this page comes from
SpotOn
- All-In Plan plan. “All-In Plan Keep upfront costs low and preserve cash flow. $0/station per month” spoton.com/pricing/, read 9 Oct 2026
- POS Essentials plan. “POS Essentials Ideal for most restaurants, with month-to-month flexibility. $55/station per month” spoton.com/pricing/, read 9 Oct 2026
- In-person card rate. “Card present: 2.45% + $0.15” spoton.com/pricing/, read 9 Oct 2026
- Fixed fee per card payment. “Card present: 2.45% + $0.15” spoton.com/pricing/, read 9 Oct 2026
- Online card rate. “Keyed: 3.45% + $0.15” spoton.com/pricing/, read 9 Oct 2026
- Fixed fee per online payment. “Keyed: 3.45% + $0.15” spoton.com/pricing/, read 9 Oct 2026
- Contract, as the pricing page states it. “Ideal for most restaurants, with month-to-month flexibility.” spoton.com/pricing/, read 9 Oct 2026
- Early exit fee. “if Client terminates this Contract or any Services for which Client has subscribed for any reason other than for cause for SpotOn’s breach or as expressly permitted under this Contract, Client shall owe and pay all Fees due for monthly subscription months for all unpaid months remaining during the Term.” spoton.com/legal/merchant-terms/, read 9 Oct 2026
- Notice period, from the terms. “this Contract may be terminated by Client (i) pursuant to Section 3.4 or (ii) upon delivery of thirty (30) days’ written notice to SpotOn if SpotOn materially breaches this Contract and does not correct such breach within thirty (30) days after receipt of written notice of the breach from Client.” spoton.com/legal/merchant-terms/, read 9 Oct 2026
- Leaving early, from the terms. “if Client terminates this Contract or any Services for which Client has subscribed for any reason other than for cause for SpotOn’s breach or as expressly permitted under this Contract, Client shall owe and pay all Fees due for monthly subscription months for all unpaid months remaining during the Term.” spoton.com/legal/merchant-terms/, read 9 Oct 2026
- Who owns your data, from the terms. “Client acknowledges that SpotOn has the exclusive right to use and share such data, that SpotOn has no responsibility to share such data with Client, and that if Client has access to any such data Client has no right to use it for any purpose except as permitted in Section 6.12.” spoton.com/legal/merchant-terms/, read 9 Oct 2026
- Your data, from the terms. “SpotOn reserves the right to access, retain, aggregate, process and share with third parties (including Third Party Providers) all data available to SpotOn as a result of its performance of the Services, including all usage and performance data, and all other data available to SpotOn. Client acknowledges that SpotOn has the exclusive right to use and share such data, that SpotOn has no responsibility to share such data with Client, and that if Client has access to any such data Client has no right to use it for any purpose except as permitted in Section 6.12.” spoton.com/legal/merchant-terms/, read 9 Oct 2026
- Hardware terms. “If such Hardware is leased or rented from SpotOn, Client understands that SpotOn will continue to be the owner of such Hardware, and that Client has the obligation to return the Hardware to SpotOn within 15 business days of the termination of this Contract.” spoton.com/legal/merchant-terms/, read 9 Oct 2026
- Delivery apps. “Direct integrations with DoorDash and Uber Eats sync orders straight to your POS.” spoton.com/integrations/, read 9 Oct 2026
- Commission on orders: not published. Not stated on spoton.com/pricing/ when read on 9 Oct 2026.